Council Tax Rebate Help


For those residents who do not pay Council Tax by Direct Debit, please let us know if you need any help in filling out the forms to get the £150 rebate.

If you need assistance completing and submitting forms you can attend civic offices reception to use the council computers and staff are on hand to help.

You should have been contacted by the council, and Residents will be directed to go to the Council website to fill in their details and a unique reference number provided to them. This page will be available from the popular links tab on the front page of the website, and linked below;

https://www.sutton.gov.uk/-/support-for-energy-bills-150.00-council-tax-rebate-2022-23-1

It is important to note that text messages will come from 'Sutton Council' not a specific mobile number. Emails will be sent from either [email protected] or [email protected] Letters will be on Council headed paper. Residents can also ring the Council (0208 7705000) to verify that the email / text / letter is from LBS before proceeding.

You can also email us if you need any help or advice on [email protected]


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